Dumpster Dogs Rental Agreement

Please review our terms and conditions before booking. We believe in transparency and want you to understand all policies upfront.

Terms of the Rental Agreement

Dumpster Rental Agreement — version 2026-10-11.4

Dumpster Dogs, a DBA of Mann Excavation & Sitework LLC · Email: [email protected]

Phone: (317) 650-9219

Agreement Version: 2026-10-11.4

1. Business Identity

Dumpster Dogs is an assumed business name (DBA) of Mann Excavation & Sitework LLC, an Indiana limited liability company located in Danville, Indiana. In this agreement "Dumpster Dogs", "we" and "us" mean Dumpster Dogs and Mann Excavation & Sitework LLC; "customer" and "you" mean the person or business renting the equipment.

2. Safety Rules

A loaded or empty roll-off dumpster can cause serious injury or death. You agree to follow these rules and to make sure everyone you allow on the site follows them:

  • Never climb on, enter, sit, stand, sleep, play in, or occupy the dumpster for any reason.
  • Keep children, pets, visitors and unauthorized persons away from it at all times. Authorized workers and users may approach it only to load or use it as this agreement permits, and must follow every one of these Safety Rules while doing so.
  • Watch for sharp edges and metal that can cut; falling or shifting material; and fall, tip, pinch, crush, latch, hinge and swinging-door hazards.
  • When opening or closing the door: stand to the side, control the door the whole time, keep hands and body clear of hinges and latches, never stand behind an unsecured door, and fully close and latch it whenever the unit is unattended and before every service or pickup.
  • Do not move, tow, lift, reposition, modify, weld, paint, or cover the unit, and do not remove, cover, or obscure any warning label, decal or reflector.
  • Load only while the dumpster sits on firm, level ground.
  • Load evenly, keep heavy items low and spread out, and never exceed the weight allowance or rated capacity.
  • Keep all material at or below any marked fill line—and below the top rail if no line is marked. Nothing may stick out or hang over the top, sides, door, or any opening.
  • No fire, smoking, hot ashes or coals, flammables, fuels, explosives, liquids, chemicals, batteries, compressed gas cylinders, or hazardous or biohazardous materials.
  • During delivery and pickup, keep everyone out of the work zone and follow the driver's directions.

3. Your Inspection Before and During Use

Every inspection you make is VISUAL ONLY, FROM GROUND LEVEL AND FROM THE OUTSIDE OF THE UNIT. Never climb on, enter, reach into, or get under the unit to inspect it, and never open or operate a door that appears damaged, stuck or unsafe.

Before first use and before each later use, you agree to make a reasonable visual check, from ground level and the exterior only, of: the placement and ground underneath; the door, latch and hinges; sharp edges, cracks or broken welds; the floor, walls and top rail; reflectors and warning labels; the load; and any leaks, smoke, heat, odor, or other obvious unsafe condition.

Your check does not replace Dumpster Dogs' own responsibilities for the equipment it supplies. You are not asked to confirm, and do not confirm by signing, that any label is present or that Dumpster Dogs inspected the unit.

4. Stop Use, Emergencies & Reporting

If the unit is damaged, unstable, unsafe, leaking, hot or smoking, improperly placed, or a warning label or reflector is missing or unreadable: stop using it, keep all people away, do not attempt repairs, and contact Dumpster Dogs immediately at (317) 650-9219. Call 911 first whenever there is a fire, injury, or immediate danger.

Report any incident, injury, or property damage involving the unit to Dumpster Dogs as soon as reasonably possible. Where it is safe, take photos and reasonably preserve the scene and the unit's condition, and cooperate with any insurer or investigation. Nothing in this agreement requires anyone to delay or refuse emergency care, to avoid contacting authorities, or to give up any right that cannot lawfully be waived.

Do not remove, alter or cover labels, and promptly tell Dumpster Dogs if a label or reflector is missing or damaged.

5. Placement, Permits & Site Conditions

You choose and direct the placement location and must tell Dumpster Dogs about anything at the site that is not obvious, including soft ground, septic systems, buried utilities or irrigation, overhead lines, and slopes.

Property authority: you represent that you own the property where the dumpster will be placed, or that you have authorization from its owner or other party in control of it to request this placement and to permit Dumpster Dogs and Mann Excavation & Sitework LLC to deliver, place, service, visually inspect from ground level and the exterior, and retrieve the dumpster, and to have reasonable access to the property for those purposes. On reasonable request, you will provide reasonable proof of that ownership or authorization.

You are responsible for claims, losses, damages and reasonable costs (including third-party claims) only to the extent caused by your lack of that authority, false or incomplete site or authority information you provided, or your breach of this agreement. This responsibility does NOT cover any claim or loss to the extent caused by the sole or concurrent negligence of Dumpster Dogs or Mann Excavation & Sitework LLC, or by their gross negligence, recklessness, willful or wanton conduct, or intentional misconduct.

Your placement directions are always subject to Dumpster Dogs' final safety and access judgment. Dumpster Dogs may refuse a requested location or choose a safer location nearby. After placement, you must not move, push, drag, tow or reposition the unit; ask Dumpster Dogs if it needs to be moved.

You are responsible for any permits and homeowner association, municipal, road and right-of-way requirements that apply to your placement, and for any cones, barricades, reflectors or lights those requirements call for. This does not shift to you any duty that the law places only on Dumpster Dogs.

6. Acknowledgment & Assumption of Risk

The customer understands that renting, placing, loading and using a roll-off dumpster involves risks that cannot be fully eliminated, including property damage, personal injury and death, and hazards associated with construction debris, heavy equipment and waste disposal.

By electronically agreeing to this agreement, the customer voluntarily accepts the inherent risks of the customer's own use, loading and presence around the dumpster, to the fullest extent permitted by Indiana law. This does not cover risks created by Dumpster Dogs' gross negligence, recklessness, willful or wanton conduct, or intentional misconduct.

7. Release of Claims — Including Dumpster Dogs' Own Ordinary Negligence

PLEASE READ CAREFULLY. THIS SECTION GIVES UP LEGAL RIGHTS.

To the fullest extent permitted by Indiana law, the customer (the person signing, and the business they sign for, if any) knowingly and voluntarily releases Dumpster Dogs, Mann Excavation & Sitework LLC, and their owners, employees and agents from the customer's own claims for injury, death, loss or property damage arising out of the rental, delivery, placement, use, loading, presence or pickup of the dumpster, INCLUDING CLAIMS CAUSED IN WHOLE OR IN PART BY THE ORDINARY NEGLIGENCE OF THOSE RELEASED PARTIES, such as negligent acts or omissions involving inspection, warnings, placement, delivery, pickup, maintenance or the dumpster's condition.

This release does NOT apply to gross negligence, recklessness, willful or wanton conduct, or intentional misconduct, or to any liability that cannot lawfully be waived. It covers only the customer's own claims; it does not say, and the customer cannot agree on their behalf, that guests, children, workers or any other person who did not sign has given up their own claims.

8. Possible Damage at the Delivery Location

The customer understands that the weight of a delivered and loaded dumpster and the truck can damage the delivery location even when care is used, including:

  • Driveways and concrete surfaces
  • Asphalt and paved areas
  • Landscaping, lawns, and vegetation
  • Underground utilities, septic systems, or irrigation lines
  • Overhead lines, structures, or fixtures

9. Dumpster Use & Prohibited Activities

The customer agrees to use the dumpster responsibly and in compliance with all applicable laws and the Safety Rules above, including:

  • No overfilling: Keep all material at or below any marked fill line—and below the top rail if no line is marked. Nothing may stick out or hang over the top, sides, door, or any opening.
  • No hazardous or prohibited materials.
  • Do not move the dumpster after placement.
  • Do not allow children, unauthorized persons, guests, tenants, contractors, or third parties to climb on, enter, or misuse the dumpster.
  • Customer is responsible for taking reasonable steps to prevent unauthorized or third-party use of the dumpster.

10. Prohibited Materials Fees

Prohibited materials include but are not limited to hazardous waste, paint, solvents, oils, batteries, tires, appliances containing refrigerants, liquids, medical waste, asbestos, fuel, propane tanks, chemicals, and any other material prohibited by law, landfill rules, or disposal facility requirements.

If prohibited or hazardous materials are discovered in the dumpster, the customer agrees to pay the costs of removal, handling, transportation, special disposal, environmental disposal fees, regulatory penalties, landfill rejection fees, third-party remediation, additional labor, and transportation.

Hazardous Material Fee: A minimum charge of $90 per hazardous or prohibited material category discovered in the dumpster will apply in addition to any disposal, transportation, environmental, labor, regulatory, remediation, or third-party handling costs incurred by Dumpster Dogs. Separate categories may each result in separate charges.

Dumpster Dogs may charge the customer for these costs using the payment method on file.

11. Contamination, Cleanup, Hazardous Materials & Environmental Responsibility

This section governs contamination, spillage, residue, leakage, environmental damage, and hazardous material exposure caused, contributed to, or left in the dumpster by the customer, the customer's agents, contractors, guests, tenants, invitees, or any third party the customer allowed or failed reasonably to exclude during the rental period.

Prohibited liquids and contamination sources include, but are not limited to: paint (latex, oil-based, or industrial), paint thinner, stain, varnish, lacquer, motor oil, hydraulic fluid, transmission fluid, gasoline, diesel, kerosene, propane, lighter fluid, antifreeze, brake fluid, solvents, degreasers, acids, bases, pool chemicals, pesticides, herbicides, fertilizers, cleaning chemicals, adhesives, epoxies, sealants, resins, concrete washout slurry, mortar, grout, drywall mud, asphalt or roofing tar, sewage, septic waste, animal waste, food waste in bulk, medical waste, biohazards, asbestos, lead paint chips, mercury-containing devices, refrigerants, batteries, and any other liquid, semi-liquid, hazardous, regulated, or environmentally damaging material.

The customer is financially responsible for costs caused by such contamination of the dumpster, the delivery surface, the surrounding property, soil, groundwater, storm drains, the transporting truck, the landfill, or any third-party facility, including cleanup, washing, repainting, re-decaling, deodorizing, sanitization, decontamination, transportation and disposal of contaminated material, landfill surcharges or rejection fees, return trips, manifesting, regulatory reporting, testing, remediation, labor, related equipment damage, downtime, administrative costs, and governmental fines or penalties.

Fee Structure (minimums; actual costs are billed in addition where applicable):

  • Contamination Cleanup Fee — starting at $150, plus actual cleanup, remediation, labor, equipment, transportation, and disposal costs.
  • Oil/Paint Residue Cleanup Fee — starting at $150, plus actual remediation, cleanup, labor, transportation, and disposal costs.
  • Concrete Washout Removal Fee — starting at $250, plus actual removal, remediation, equipment, labor, transportation, and disposal costs.
  • Hazardous Material Handling Fee — minimum $90 per category discovered, plus actual disposal, transportation, remediation, environmental, labor, regulatory, landfill, and third-party handling costs.
  • Environmental Remediation Charge — actual costs incurred for environmental cleanup, regulatory response, contamination mitigation, soil or groundwater remediation, storm-drain or waterway response, or third-party remediation services. Billed at actual cost.

12. Contamination Charge Authorization & Supporting Evidence

Customer authorizes Dumpster Dogs to charge the payment method on file for contamination, cleanup, hazardous material, remediation, environmental, regulatory, equipment-damage, and related costs described in the Contamination section, at the minimums stated and/or at actual cost, without further authorization for each charge.

Dumpster Dogs may rely on photographs, videos, landfill reports and rejection notices, scale tickets, inspection records, driver notes, GPS logs, timestamps, electronic communications, testing results, regulatory correspondence, and third-party invoices to support such charges in billing, collections, chargeback responses, insurance claims, dispute resolution, regulatory response, and legal proceedings.

13. Damage to the Dumpster

The customer is financially responsible for damage to the dumpster occurring while it is on the customer's site, beyond normal wear and tear, except damage caused by Dumpster Dogs. This includes structural damage; walls, floor or rails; doors, hinges, latches and locks; rollers, skids or wheels; lifting points; paint, decals and graphics; fire, heat, chemical or burn damage; and damage from overloading, improper loading, heavy materials, vehicles, vandalism, unauthorized use, misuse, prohibited materials, or the acts of people the customer allowed or failed reasonably to exclude.

The customer agrees to pay the reasonable cost to repair or, if repair is not feasible or economical, replace the damaged dumpster or component, plus reasonable loss-of-use while it is out of service. These amounts reimburse actual damages and reasonable costs and are not a penalty.

14. People on the Site

The customer controls the site during the rental and is responsible for taking reasonable steps to keep children, guests, tenants, workers, contractors and unauthorized persons away from the dumpster and out of delivery and pickup work zones.

Nothing in this agreement means that any person other than the customer has waived or released their own claims.

15. Included Weight Limits

10-yard dumpster rentals include 1 ton / 2,000 pounds; 16-yard dumpster rentals include 2 tons / 4,000 pounds. Any weight exceeding the included limit for the rented size will be billed at $0.0475 per pound ($95 per ton). All weights are determined by certified scale tickets from the disposal facility.

16. Overweight Loads & Unsafe Conditions

Dumpster Dogs may refuse pickup of any dumpster that is overloaded, improperly loaded, filled above the fill limit in the Safety Rules (the marked fill line, or the top rail if no line is marked), has material sticking out or hanging over the top, sides, door, or any opening, unbalanced, unsafe to lift or transport, or in violation of transportation laws or safety requirements.

If a dumpster exceeds safe or legal lifting or hauling limits, the customer is responsible for the reasonable costs of load correction, third-party hauling, offloading, labor, transportation, disposal, and return trips.

17. Overweight & Non-Compliant Loads

Customer is responsible for correcting any overweight, overfilled (above the fill limit or with material sticking out or hanging over), unbalanced, improperly loaded, or unsafe condition before pickup, and may be required to unload or remove excess material. If the customer fails or refuses to correct the condition: an Overfilled / Above Rail Fee of $95 per occurrence may be charged when the load breaks the fill rule in the Safety Rules; Extra Day charges of $15 per day continue to accrue until the dumpster is made safe, compliant, accessible, and removed; a Failed Pickup / Service Fee (Trip Fee) of $95 per occurrence will be charged for each attempted pickup that cannot be completed; and a Blocked Access Fee of $95 per occurrence may be charged where access is obstructed. These charges represent reasonable operational costs, are not a penalty, and may be charged cumulatively.

18. Heavy Materials & Equipment Damage

Concrete, brick, asphalt, dirt, stone, roofing shingles, and other dense materials can quickly exceed safe lifting or transport limits. The customer agrees not to load excessive amounts of heavy materials.

If overloading or excessive heavy materials damage the dumpster, roll-off truck, hooklift system, hoist, cables, hydraulics, frame, suspension, tires, or related equipment, the customer is responsible for the reasonable resulting costs, including repair, parts, labor, towing or recovery, transportation, and downtime.

19. Failed Pickup / Trip Fees

A Failed Pickup / Service Fee (also called the Trip Fee) of $95 per occurrence will be charged if a scheduled delivery, service, or pickup cannot be completed because of customer-related conditions, including blocked access, locked gates, vehicles or equipment blocking the dumpster, overfilled or overweight loads, unsafe loading, lack of required permits, refusal of removal, or failure to provide access on the scheduled service day. This fee is not a penalty.

20. Rate Schedule, Additional Fees & Charges

Current public rental rates (the price for your rental is the amount shown at checkout or in your written payment link):

10-yard dumpster: 3 days $279, 4 days $289, 5 days $299, 7 days $319; includes 1 ton (2,000 lbs); overage $0.0475 per pound ($95 per ton).

16-yard dumpster: 2 days $329, 3 days $339, 4 days $349, 5 days $359, 7 days $379; includes 2 tons (4,000 lbs); overage $0.0475 per pound ($95 per ton).

The following fees may apply in addition to the rental rate. They are cumulative and may be charged together when more than one applies.

  • Extra Day Fee — $15 per additional day beyond the agreed rental period.
  • Travel fee (flat, by zone, one-way): included within the first 15 miles; then $25 (15–20 mi), $50 (20–25 mi), $85 (25–30 mi), $125 (30–40 mi, extended service area). Maximum 40-mile service area.
  • Driveway Protection — Included — $0: protective boards are placed under the dumpster at no charge on every rental.
  • Trip / Failed Pickup / Service Fee — $95 per occurrence: charged for each delivery, service, or pickup that cannot be completed because of customer-related conditions.
  • Overfilled / Above Rail Fee — $95 per occurrence: charged when the load breaks the fill rule in the Safety Rules: Keep all material at or below any marked fill line—and below the top rail if no line is marked. Nothing may stick out or hang over the top, sides, door, or any opening. Dumpster Dogs may refuse pickup until the load complies.
  • Blocked Access Fee — $95 per occurrence: charged each time the dumpster cannot be accessed because access is obstructed.
  • Hazardous Material Handling Fee — $90 minimum per category, plus actual costs.
  • Contamination Cleanup Fee — starting at $150, plus actual costs.
  • Oil/Paint Residue Cleanup Fee — starting at $150, plus actual costs.
  • Concrete Washout Removal Fee — starting at $250, plus actual costs.
  • Environmental Remediation Charge — actual costs incurred.
  • Tire Disposal Fee — $25 per tire.
  • Sunday Delivery Fee — $200: Online/self-serve delivery starts are Monday–Friday. A weekend delivery can only be manually arranged with Dumpster Dogs, subject to availability; a manually arranged Sunday delivery carries this $200 fee unless Dumpster Dogs expressly waives it. Online bookings are never picked up on a Saturday or Sunday. If the paid rental would end on a Sunday, the pickup is automatically scheduled for the following Monday at the same price, and that Sunday is a complimentary day. If it would end on a Saturday, the customer pays the next one-day rental tier shown before payment and the pickup is scheduled for the following Monday, with the remaining day(s) complimentary; if no next one-day tier exists, the selected price is kept and every day through Monday is complimentary. Complimentary days carry no extra-day, extension, travel or other additional charge, and the total shown before payment is the total charged for the rental. The Weekend Project Special (Thursday or Friday delivery with Monday pickup) follows this same rule and is limited to available inventory. A weekend pickup can only be arranged directly with Dumpster Dogs. Monday pickups follow the route and availability timing below. The customer does not choose an exact pickup time, and the dumpster must remain safely accessible until it is collected.
  • Same-Day Delivery — Free: same-day requests submitted before 3:00 PM local time, subject to truck and dumpster availability.
  • After-Hours Rush Delivery Fee — $50 (flat): same-day requests submitted after 3:00 PM and before 6:00 PM local time, accepted only at Dumpster Dogs' discretion. Same-day delivery is not available after 6:00 PM.
  • Material Restrictions: Concrete, dirt, brick, asphalt, stone, roofing shingles, and other dense materials are limited to small quantities unless specifically approved before loading.
  • Cancellation Fee — up to $75: reviewed and approved by Dumpster Dogs; never charged automatically. See the Cancellation Policy and Refund Policy sections.

21. Cumulative Charges

Fees described in this agreement are cumulative and may be charged together on the same rental when more than one condition or service applies, and may be billed to the payment method on file as they are incurred.

22. Rental Period & Extra Day Charges

The rental period begins on the delivery date and runs for the number of days purchased. Any time beyond the agreed rental period is charged at $15 per day (Extra Day Fee) until the dumpster is removed. The Extra Day Fee is a reasonable estimate of costs and is not a penalty.

23. Overdue Rentals, Inaccessibility & Retrieval

Once the rental period has expired, Dumpster Dogs may schedule pickup at its discretion. The customer must keep the dumpster accessible, compliant, safe, and unobstructed for pickup.

If the dumpster becomes inaccessible, the customer agrees to promptly restore access. If the customer does not do so within a reasonable time, applicable charges continue, including Extra Day Fees of $15 per day and a Failed Pickup / Service Fee (Trip Fee) of $95 per occurrence.

24. Access & Right of Retrieval

Customer grants Dumpster Dogs the right to enter the property at reasonable times to deliver, inspect, service, or retrieve the dumpster. Dumpster Dogs may retrieve the dumpster at any time, with or without prior notice, in cases of non-payment, safety concerns, abandonment, overdue rental, inaccessibility, prohibited materials, property owner request, or violation of this agreement.

25. Abandonment

A dumpster is considered abandoned if it remains overdue for more than 30 days without communication from the customer or payment of amounts due. Dumpster Dogs may recover the dumpster and pursue all available remedies, including collection of outstanding fees and, where permitted by law, reasonable attorney's fees, court costs, and retrieval expenses.

26. Payment Terms & Card on File Authorization

Online bookings: the rental price shown at checkout is charged when you complete checkout, before the booking is confirmed and before delivery. Manually arranged or invoiced rentals: payment is due as stated in the written payment link, invoice, or other written terms Dumpster Dogs provides for that rental.

A valid credit or debit card must be kept on file. The customer authorizes Dumpster Dogs, a DBA of Mann Excavation & Sitework LLC, to securely store the payment method to process charges authorized by this agreement.

By providing a card on file and accepting this agreement, the customer authorizes Dumpster Dogs to charge the payment method on file for additional charges incurred under this agreement without further authorization for each charge, including overweight/overage fees ($0.0475 per pound / $95 per ton over the allowance), extra days, failed pickup and trip fees, inaccessibility charges, damage, repair or replacement costs, loss of use, prohibited material and environmental disposal costs, regulatory penalties, and cancellation fees.

Notification of Charges: whenever Dumpster Dogs charges the payment method on file for an additional fee, the customer will be emailed the reason, amount, and date of the charge. Notification is a courtesy and is not a pre-approval requirement.

The customer agrees to contact Dumpster Dogs about any billing concern before starting a payment dispute.

27. Indemnification

To the extent permitted by law, the customer agrees to indemnify and defend Dumpster Dogs, Mann Excavation & Sitework LLC, and their owners, employees and agents against third-party claims, losses, damages and reasonable costs (including reasonable attorney's fees) to the extent caused by: the customer's negligence; the customer's breach of this agreement; misuse of the dumpster; prohibited materials placed in it; the placement location, directions or site conditions the customer provided or controls; the customer's lack of ownership of, or authorization for, the placement property, or false site or authority information the customer provided; unauthorized access the customer allowed; or the acts of people the customer allowed on the site or failed reasonably to exclude.

The customer is NOT required to indemnify or defend any person for that person's own negligence, whether sole or concurrent, or for gross negligence, recklessness, willful or wanton conduct, or intentional misconduct, or where indemnity is prohibited by Indiana law (including IC 26-2-5 for construction contracts).

Claim procedure: a person seeking defense or indemnity for a covered third-party claim must give the customer prompt written notice and tender of the claim (a delay only reduces the customer's obligation to the extent the delay actually harms the customer). The parties will reasonably cooperate in the investigation and defense, and nothing here limits any insurer's rights or obligations under its policy. The customer (or its insurer) may control the defense with reasonably acceptable counsel; the indemnified person may join with its own counsel at its own expense. The customer may not settle any claim in a way that admits fault or liability on behalf of, or imposes any non-monetary obligation on, an indemnified person without that person's written consent.

These procedures never require the customer to defend or indemnify Dumpster Dogs, Mann Excavation & Sitework LLC or their owners, employees or agents for their own sole or concurrent negligence or for any excluded conduct described above.

28. Commercial Renters — Insurance

This section applies only when the customer rents for a business, contractor, or commercial purpose; it does not apply to an individual renting for personal or household use.

A commercial customer agrees to maintain commercial general liability insurance appropriate to its work, and workers' compensation insurance where required by law for its employees, and on reasonable request to provide a certificate of insurance and, where reasonably available under its policy, name Dumpster Dogs and Mann Excavation & Sitework LLC as additional insureds for claims arising from the customer's operations.

This agreement does not set any specific insurance limits. A certificate of insurance is for information only: it does not create coverage or amend, extend or change any policy. Additional-insured status exists only if, and only to the extent, an actual policy endorsement provides it, and that endorsement controls.

29. Documentation & Records

Photographs, videos, scale tickets, GPS records, delivery and pickup records, communications, and other documentation may be used to document the condition of the dumpster and site, access, contents, loading, and charges, and may be used in billing, collections, insurance claims, dispute resolution, or legal proceedings. Dumpster Dogs keeps a private, unaltered record of this agreement as accepted, together with the date and time of acceptance and the information used to identify the signer.

30. Delivery & Pickup Timing

Delivery and pickup times are not guaranteed. We service your scheduled date based on our route and availability. Keep the placement area and dumpster accessible for the full day.

Scheduled delivery and pickup dates are commitments; exact arrival times depend on our route, traffic, weather, disposal-facility hours, equipment, and company availability.

No extra-day charge is added merely because Dumpster Dogs arrives later that day or directs a weekend pickup to Monday. Keep the dumpster safely accessible until collected.

Same-day delivery requests submitted before 3:00 PM local time are free, subject to availability. Requests submitted between 3:00 PM and 6:00 PM local time may be accepted at Dumpster Dogs' discretion with a flat $50 After-Hours Rush Delivery Fee. Same-day delivery is not available after 6:00 PM.

31. Cancellation Policy

(a) Reviewed cancellations: all cancellation refunds are reviewed and approved by Dumpster Dogs case by case, considering timing, operational impact, dispatched resources, reserved inventory, and route planning. No cancellation fee is charged automatically.

(b) A Cancellation Fee of up to $75 may apply depending on how close the cancellation is to the scheduled delivery and the operational impact. Earlier cancellations may qualify for a partial or full refund at Dumpster Dogs' discretion.

(c) Cancellations within 24 hours of scheduled delivery may incur up to the full $75 Cancellation Fee, and some or all of the booking amount may become non-refundable.

(d) Same-day cancellations, cancellations after a driver or truck has been dispatched, or after delivery has been attempted, may result in some or all of the payment being non-refundable; applicable Trip Fees and travel charges may also apply.

(e) The Cancellation Fee and any non-refundable amount cover non-recoverable processing fees, scheduling disruption, reserved equipment, route planning, lost rental opportunity, and administrative costs. They are reasonable estimates of those costs and are not a penalty.

32. Refund Policy

(a) Refunds for pre-delivery cancellations are handled under the Cancellation Policy.

(b) Once a truck or driver has been dispatched, or the dumpster has been delivered, rental, delivery and travel charges become non-refundable.

(c) Additional charges for overweight disposal, prohibited materials, blocked access, extra days, failed pickups, damage, cleaning, contamination, or other agreement violations are non-refundable unless charged in error. Documented billing errors will be corrected.

(d) Processing fees may be deducted from discretionary refunds where permitted by law.

(e) Approved refunds are issued only to the original payment method and generally take 5–10 business days to appear.

33. Signer Capacity & Authority

The person signing represents that they are at least 18 years old, legally competent to enter into this agreement, and signing personally (not by or for someone else using their name). If a business or company is named on the booking, the signer also represents that they are authorized to sign for and bind that business, and states their title or role. This agreement binds only the signer and any business they are authorized to bind; it does not bind any other person who did not sign it.

34. Electronic Records & Signature

The customer consents to receive and sign this rental agreement electronically for this rental transaction only. This consent does not extend to any other or future agreement or record. Typing your legal name and checking the acceptance boxes is your electronic signature under the federal E-SIGN Act and the Indiana Uniform Electronic Transactions Act, with the same effect as a handwritten signature.

To view, save or print this agreement you need a device with a current web browser and a PDF reader. Before paying, you can open, read, print or save the complete agreement from the signing page; this does not depend on email. A copy is also emailed after booking and may be printed or saved. You may request a paper copy at no charge by calling (317) 650-9219 or emailing [email protected]. Before you complete online acceptance you may decline to sign electronically and instead call (317) 650-9219 to arrange another method of signing.

35. General Terms

Entire agreement: this agreement, the booking details and price confirmed at checkout or in your written payment link, and any written terms Dumpster Dogs provides for a manual rental are the entire agreement about the rental and replace earlier discussions.

Changes: this agreement may be changed only in a writing (including email) agreed by both parties. A waiver of any term on one occasion is not a waiver of that term or any other term on another occasion.

Survival: payment obligations, the release, indemnification, damage and contamination responsibilities, and this General Terms section survive the end of the rental.

Notices: notices to Dumpster Dogs go to [email protected] or (317) 650-9219; notices to the customer go to the email or phone number given at booking.

Assignment: the customer may not assign this agreement without Dumpster Dogs' written consent. Dumpster Dogs may assign it to a successor of its business.

Headings are for convenience only and do not change the meaning of any section.

Severability: if any part of this agreement is found unenforceable, it will be enforced to the maximum extent permitted and reformed to the minimum extent necessary, and the rest of the agreement stays in effect.

36. Governing Law & Venue

This agreement is governed by the laws of the State of Indiana. Any legal action arising from it shall be brought in a court of competent jurisdiction in Hendricks County, Indiana, unless the law requires a different venue.

37. Acceptance

By checking the acceptance boxes and typing your legal name, you confirm that you have read and agree to this entire agreement, including the Safety Rules and the Release of Claims section.

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Same-Day Delivery

Delivery and pickup times are not guaranteed. We service your scheduled date based on our route and availability. Keep the placement area and dumpster accessible for the full day.

Online bookings are never picked up on Saturday or Sunday. Rentals that would end Sunday are picked up Monday at the same price with one complimentary day; rentals that would end Saturday are picked up Monday for the next one-day rate (normally +$10), with the extra day free. You do not choose an exact pickup time.

No extra-day charge is added merely because Dumpster Dogs arrives later that day or directs a weekend pickup to Monday. Keep the dumpster safely accessible until collected.